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Owned and operated by My Patio Wellness, our team is ready to help with saunas, hot tubs, cold plunges, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with delivery typically arriving in 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your sauna, hot tub, or cold plunge ships, you will receive a tracking number via email. You can use that number to follow your delivery status in real time from our carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. If your outdoor wellness product does not meet your expectations, please contact our support team and we will walk you through the return process per our Return Policy.
Can I exchange my purchase for a different model?
Yes, we are happy to help with exchanges within our 30-Day Returns window. Reach out to our team with your order details and we will guide you through selecting the right sauna, hot tub, or cold plunge for your space.
How do I choose between an outdoor sauna and a cold plunge?
It depends on the wellness experience you are looking for. Outdoor saunas are designed to support relaxation and warmth, while cold plunges offer a refreshing contrast experience. Our team can help you decide based on your patio setup and personal preferences.
Do your inflatable hot tubs require special installation?
Most of our inflatable hot tubs are designed for easy setup on a flat, level surface like a patio or deck. No permanent plumbing is needed. We recommend reviewing the product specifications or contacting us if you have questions about your specific space.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our wellness team replies to every inquiry within one business day so you are never left waiting.
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Wellness-First Guidance
We help you find the right sauna, hot tub, or cold plunge matched to your patio and lifestyle.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.
